Our Goal - Helping People, Not Machines
Strategies and Techniques for
The Ten Commandments of Training
- Thou art thy students
guide, his or her facilitator
- Students learn because of your ability to motivate,
not because of your technical knowledge
- "What if I dont know something?
- Research it and teach your students likewise to be
- What if my students know something I
- Give credit to the students "feature
- Thou shall know thy
students needs and teach accordingly.
- Mr. Businessman needs to press a button, Miss Suzie Q. Tech
needs to know CMOS and IRQs, John Knowsitall needs to be pressed for backups, and 100 wpm
Theresa needs keyboard short-cuts
- You neednt be concerned about a students ability
or disability. You are not an expert in behavior, and your impact may or not change a
students innate ability
- Let thee count thy ways
- Computer vocabulary
- Following steps
- Menus vs. Iconic vs. Keyboard
- Thy fingers shall never
leave thy hands
- Its not what you know, its how you deliver
- Show and tell is okay, but must be reinforced by putting the
student in the driver seat.
- Students need time to practice! practice! practice!
students shall demonstrate what they know not by silence or a nod
- Never ask someone if they know something. Ask them to show
you what they know.
- "What if my student draws a blank or asks
"what do I do now?"
- Respond with gentle prod of "Not tellin" or
give a hint, but LET STUDENTS MAKE MISTAKES
shall have no other representation before thee.
- You are NOT teaching Microsoft anything, just as you
do not teach Barnes and Nobles English or Dolciani math
- Concepts are concepts, and they are not
- . Shalt thou use materials,
- Books with easy, visual, or simplified in the title
are good for beginners; exercise books are good for intermediates; and thick books are
good for you know who. With some exceptions, I dont recommend the Dummies
books for beginners too much reading and too many in jokes.
- In my experience, its difficult to teach
computers while a student is reading the book; books are good reinforcers
Shalt thou use Help or not use Help?
- Thou shall note it!
- Older people have forgotten how to take notes and
younger students never learned how to in the first place
- Encourage note-taking; have students write their
notes on the computer; you write the notes (See IV).
- Low tech audio tapes, screen shots, Lotus
X. Thou shall teach how to
collaborate... but that is whole other set of commandments.